Resona · Support

A frequency you feel and hear.

Something not working, or a question about how it works? Write to us.

contact@xoplabs.fyi

I can't feel the vibration

The pulse needs an iPhone with a Taptic Engine, and it needs Settings › Sounds & Haptics › System Haptics switched on. It is also unavailable in the Simulator.

Above 25 Hz Resona plays the tone only. Past that the motor cannot separate one pulse from the next, so the rhythm would be an undifferentiated buzz — the app says so on screen when it happens.

I can't hear anything

Most of the seeded list sits between 3 and 18 Hz, below the threshold of human hearing and far below what a phone speaker can move. At those frequencies the tone is effectively silent and the pulse is the whole experience. That is a property of infrasonic frequencies, not a fault.

Add a frequency in the hundreds of Hz and you will hear it clearly.

The pulse stops when I lock the screen

The tone keeps playing with the screen off. The vibration cannot: iOS only allows haptics while an app is in the foreground. Resona pauses the pulse on the way out and rebuilds it when you come back.

Moving my list to another phone

Settings › Export list writes a JSON file you can send anywhere; Import reads it back. The format is shared with the Android app, so lists move between the two.

Do I need an account?

No. The list, custom frequencies, import and export, the photo stage and playback all work signed out. Signing in is only for the message thread with us.

Before you write in about health

Resona is a relaxation and sound app. It is not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease or condition, and it makes no claim to affect your health. We cannot answer health questions — if you have a health concern, speak to a qualified healthcare professional.

Do not use Resona while driving. If you have epilepsy, a cardiac device such as a pacemaker, or you are pregnant, check with your doctor before using an app that produces sustained vibration.